Pricing

Pricing includes two elements: access to handsets and usage of handsets.

You gain access to handsets by purchasing “Device Packages” which are groups of handsets. We are constantly adding new phones and packages to DeviceAnywhere; to view a current list of device packages and their associated handsets, please see our device list.

Usage of handsets is paid via an hourly fee “Device Hours”. Note that the more hours you sign up for, the lower your hourly rate.

Package Access

¹ Usage time is billed in 6 minute increments (1/10th of a credit)
² Unused monthly hours expire at the end of each calendar month
³ When the monthly hours are exceeded, you may continue to use DeviceAnywhere, and the same hourly rate will continue to apply for the remainder of the month.
⁴ For customers regularly using more than 100 hours per month, additional pricing options are available. Please contact DASales@deviceanywhere.com or call us at +1-888-675-8612 and select option 3 for more information.

.: What is a “Package”? 
A “Package” is a set of handsets grouped together, based on a common network, manufacturer, or other characteristic. For example, devices on the Verizon network are grouped into the ‘Verizon’ package; Sony Ericsson handsets are grouped into the Sony Ericsson package. Customers can choose which packages to subscribe to, based on which networks or manufacturers you want to deploy your mobile applications to.

Click here for a list of available packages and handsets contained in each package.

.: What are “Device Hours”?
Device Hours translate to usage time on handsets in the DeviceAnywhere system. You may use your Device Hours across all handsets and packages that you have subscribed to.
Your monthly invoice will provide a detailed breakdown of your hourly usage with “by-package” detail. Only the time you actually engage a device is counted against your Device Hours, accrued in 6 minute increments (or 1/10th of an hour). Note that you must release acquired devices to stop accrual; otherwise the system will automatically release the device after 30 minutes of inactivity.

.: Do I need to sign up for Device Hours?
Yes, you need to subscribe for at least a minimum of 10 Device Hours.
Signing up for more hours provides the advantage of lower hourly rates. You may of course use devices for any number of hours beyond your hourly subscription; additional hours will be billed at the same hourly rate as your subscription.

.: What happens if I sign up in the middle of the month?
Our billing cycles run along calendar months, i.e. from the first of the month to the end of the month. If you first subscribe in the middle of a month, your package and hourly subscription fees for that first month will be prorated based on the number of days remaining in the month. Note: this also means that the number of hours in the first month is prorated. So if you sign up in the middle of the month for a 30 hour plan, only 15 hours (or half of the total monthly hours) will be available for usage during the remainder of that first month.

.: Can I change my Device Package or Device Hours subscriptions?
You may add packages at any time; the package fee for the first month will prorated based on the number of days remaining in the month. You may cancel a package subscription at any time; however, the cancellation will go into effect at the end of the current month. Note: this means that you must cancel any packages you do not want by Midnight PST on the last day of the month.
You may change your monthly Device Hours up until the 10th of the month. After the 10th, any hourly subscription changes will go into effect for the next calendar month.

.: What happens to unused monthly hours?
Device hours do not roll-over across calendar month boundaries; your monthly hours will expire at the end of each month.

.: When will I be billed?
You will be billed by the 5th of each month, for the past month’s subscriptions and additional charges (i.e. hourly usage in excess of your hourly subscription).

.: Are there any other charges associated with the system? Is airtime billed?
Our handsets are equipped with unlimited data service plans, and airtime is not charged. However, premium service charges you incur while using the handsets, e.g. due to downloading a non-free game or ring-tone, will be passed through to you. Note: in some cases, DeviceAnywhere has agreements with service providers that allow us to offer unlimited free downloads on certain handsets. Please check with DABilling@DeviceAnywhere.com for a current list of handsets that offer this feature.

.: Can my subscription be used by other employees of my company?
Yes. An unlimited number of user accounts may be created; there is no limit on users or simultaneous usage.